Since 1999, Fifteen Years Old Transcription Company
Established in 1999, Indoswift now has a execution capacity of 1200 audio hours per month with 99% accurate transcription without failure. During our 17 years journey of transcription, we have crossed many milestones of Medical Transcription, Legal Transcription, Business Transcription, Conference Call Transcription, Interview Transcription, Focus Group Transcription, Call Center Transcription, Hindi Transcription, Research Transcription, and many other branches of transcription. We have transcribed more than 200,000 audio hours by now and still counting.
Since our incorporation, our transcription portfolio includes universities, court reporting agencies, law firms, hospitals, clinics, business houses, research firms, individual practices, and many more for whom our dedicated medical, legal and general transcription specialists strives to maintain highest quality standards despite diversity in topics and terminologies.
At Indoswift, you need not to worry about the volume you need to get transcribed. You can get your transcription done from us starting 10 audio minutes to 20+ audio hours a day.
With our three tier quality checks and dedicated team on single account along with our internal audit programs, we ensure continuous higher quality standards throughout. For our work procedures and quality policy, click here…
Our transcription facility works 22 hours a day 365 days a year giving you the option to choose from 2 hours to 48 hours turnaround. However, your account manager is always in your service 24 x 7 x 365 from any time zone you belong to.
A dedicated account manager is provided to you whether you are running an individual practice or a big facility. Your dedicated manager or single point contact is highly experienced and capable enough to solve your queries and concerns instantly.
Along with our guaranteed 99% accurate reports you get up to 60% savings on your existing transcription bills. We are well known for our qualitative economical transcription services, which we achieve through the utilization of advanced technology, knowledge management, experience, and lowest attrition rate, we are well positioned to drastically lessen your transcription bills.
The security systems in placed include that CD and USB ports are disabled in the staff computers. Internet access to the computers is restricted to the extent that staff can only view HTML pages on their computers and that too limited to some pre-specified transcription related pages only. Staff is not permitted to upload or download any of the files on their respective PCs and also the hardware lock is in place. Besides these we have installed various networking tools, which let us know the work log of the system PCs including time frames.
Also, no chatting softwares are installed on any of the systems to prevent security of the information. The social networking sites are strictly prohibited. Carrying of any storing devices like CDs, Flash drives, etc is not also permitted inside the work premise.
In nutshell, no staff personnel are allowed to copy or upload any of the files in the premise. There are also restrictions in taking the printouts and supervisor permission is solicited to take any printouts. There are also strict terms and conditions and non-disclosure agreements duly signed by the staff for maintaining the security.
Last but not the least, every square centimeter of our premise is covered by CCTVs and cell phones are also prohibited in the production studio.
At Indoswift it is ensured that all the requirements of HIPAA are fulfilled in all respects.
The files are transfer via 128 secure connection. Our storage application is hosted at the SAVVIS Internet Data Centers in Irvine, CA and El Segundo, CA. The Data Centers provides the physical environment necessary to keep the servers up and running 24 hours a day, 7 days a week. These world-class facilities are custom designed with raised floors, HVAC temperature control systems with separate cooling zones, and seismically braced racks. They offer the widest range of physical security features, including state-of-the-art smoke detection and fire suppression systems, motion sensors, and 24×7 secured access, as well as video camera surveillance and security breach alarms. Daily backups of user data for up to 8 days are maintained online to quickly recover from any software/hardware failures.
All files are rigorously segregated; there is no intermingling of one account’s files with any others on the servers used to host the data. Our applications have 128 bit SSL encryption enabled by default.
Our storage service provider gives the Microsoft CryptoAPI for implementing Encryption of files on storage, and varies from 56 bit to 128 bit encryption based on the platform.
We provide two most commonly and easy to use dictation options viz toll-free telephonic dictation and handheld dictation devices. Both the options are readily available to start dictation. More…
We value time and quality of utmost importance that is why we are working for our international clients for a period of over 17 years on medical as well as on general transcription projects. Our focus is to generate error free reports by providing continuous training to the employees from experts in the industry. We believe that learning has no end or limits and hence our 18 years experienced general transcriptionists and medical transcriptionists share their knowledge in a classroom environment on regular basis. We have English language specialists in our editing team who ensure quality reports for providing training to maintain standard of quality transcription and TAT.
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|Mailing addresses: Indoswift Transcription Services
New York: 200 Riverside Boulevard, Suite 7N, New York. NY 10069. +1-347-295-4572
New Delhi: 303 A, D-Mall, Netaji Subhash Place, Pitampura, New Delhi 110034. +91 999 945 1959